Privacy  policy

In accordance with the National Privacy Principles set out in the Privacy Amendment (Private Sector) Act 2000, Joseph Reso Pty Ltd and its associated entities (together Joseph Reso, Joseph Lions Wines, we, us, or our) will take reasonable steps ,and following the way set out by this privacy policy (the Policy) to collect, store, use, disclose, manage and protect your Personal Information required for conducting our service.

COLLECTION

For supplying our services, and with your acknowledge and consent, we may collect your Personal Information (including name, demographic, your interests, location, email address, phone number, the technology you use to access us, interaction data, purchase history, and product preference) when you:

(a)access or visit our website and social media account, and submit above information to us;

(b) sign up to a mailing list;

(c) enquire or purchase products and services from us by Internet, mail, phone, or in person;

(d) complete a survey, or enter a competition hosted by us;

(e) attend our promotional function;

(f) provide Personal Information to our staff or agents.

We may also collect photographic images and video footage of you when you visit us, or attend events hosted by us. Some of materials may be used in our promotion. Please advise a relevant member of staff on the day if you do not wish us to use it.

We may also collect Personal Information from third parties who you have authorized to provide your information.

You should not provide us with any of your Personal Information, if you do not agree to us handling your Personal Information in the manner set out in this Policy, and you should cease to access this website or our products and services.

SENSITIVE INFORMATION

Joseph Reso will not to collect sensitive information on an individual, such as religious, racial origins, health information, political, sexual practices and beliefs, and so on.

Collecting entity

The entity collecting Personal Information is Joseph Reso Pty Ltd (ABN 21 624 251 926) of Suite3, 339 Mitcham Road, Mitcham, Victoria 3132, Australia.

USE AND DISCLOSURE

The reasons we may use or disclosure your Personal Information, including:

(a) for supplying goods or service to you;

(b) for direct marketing or sharing with our marketing suppliers and agencies;

(c) for improving our services;

(d) for certain obligations under law.

COOKIES

For collecting information and improving services, Cookies may be sent to your browser from the websites that you visit and are stored on your device’s internal memory. You have the option to either accept or refuse these cookies when a cookie is being sent to your device.

SECURITY

We will take reasonable steps to protect your Personal Information, but, please remember that no 100% secure and reliable method of transmission or storage, and we cannot guarantee its absolute security.

DELIVERY OVERSEAS

We will take reasonable steps to limit the personal information sent overseas, but, please note that if you submit your Personal Information to us, that means you agree to us that your Personal Information may be delivered, disclosed, stored and accessed by third parties in overseas if that is necessary.  You will assume the risk including:

(a) overseas jurisdictions;

(b) overseas Compliance will not apply;

(c) you may not be able to seek redress against the overseas recipient;

(d) overseas recipient may deliver your Personal Information to other parties;

(e) by law, we will not be accountable for any loss or damage that you may suffer;

(f) by law, you will not be able to seek redress against us.

ACCESS TO YOUR PERSONAL INFORMATION

If you believe that your Personal Information which we hold is inaccurate, or you require correction, you may request access to your Personal Information which we hold by contacting us through:

Emailing: info@jreso.com.au, or PO BOX: Suite 3,339 Mitcham Road, Mitcham, Victoria 3132, Australia.

Before providing you with access to your Personal Information, we may request further details from you for verifying. We may reject it, if

(a) we cannot verify your identity;

(b) we may reject it by law;

(c) your request is unreasonable.

We will provide reasons for any of our decision within a reasonable period of time.

COMPLAINTS

If you wish to complain about a potential breach of the APPs by us, or your have any questions or suggestions, please do not hesitate to contact us through:

Emailing: info@jreso.com.au, or PO BOX: Unit 27/21-35 Ricketts Road, Mount Waverley, Vic 3149, Australia.

We take all complaints seriously and will respond to you within a reasonable period of time.

UPDATE

We may update this Policy from time to time by amending the version of this document accessible by you on a webpage on our website. Changes are effective immediately from the time when they are brought to your attention, or when you next log on to our website, whichever is earlier.